Aftercare platform for treatment centers

Turn Discharge Plans Into Measurable Aftercare Outcomes

Aftercare Tracker helps treatment centers create, monitor, and follow up on personalized aftercare plans — so every client leaves with structure and every team has visibility after discharge.

  • Built for treatment center workflows
  • Designed for case management and alumni teams
  • Track follow-ups, goals, and client progress in one place
aftercaretracker.com/staff/dashboard
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Patient Dashboard

Monitor active discharge plans

5
Active Plans
187
Check-ins this week
1
At-Risk
Recent patients

The hidden gap

The plan was the easy part. The folder is where it dies.

Most aftercare plans are printed, handed over, lost in a suitcase, and never seen again.

The folder gets lost in transit

Crumpled in a suitcase on the flight home, tossed during the unpack.

Nobody knows if appointments happen

Referrals are made but never verified. The first week — the most fragile — is invisible.

Risk shows up too late

By the time a phone call gets returned, the client is already in crisis or back in use.

Outcomes can't be proven

Stakeholders, payers, and accreditors want data — your team has anecdotes.

"We built beautiful 12-page discharge plans. Then patients walked out the door and — honestly — we crossed our fingers."
Director of Clinical Operations
90-bed residential program
40-60%
Relapse within 12 months
<25%
Programs track post-DC outcomes
1 in 3
Plans never reopened

The product

One platform. Two synchronized experiences.

A clinical command center for your team. A simple, secure aftercare plan for every client. Both updated in real time.

Structured discharge plans

Build complete plans in minutes — appointments, referrals, housing, medications, support contacts, daily routines.

Client aftercare plan (no app needed)

A secure web link clients open on any phone. DOB-protected, frictionless, and always up to date.

Follow-through tracking

See exactly which steps are completed and which aren't — across every active client, in one view.

At-risk early warnings

Automatic flags when a client misses check-ins, skips meds, or goes silent for 24+ hours.

Alumni engagement that scales

Stay connected meaningfully without chasing. Re-engage at 30, 60, 90 days with the right context.

Outcomes you can prove

Real metrics for boards, payers, and accreditors — not anecdotes.

Built for staff workflow

A dashboard that surfaces who needs you today.

Sort by risk. Filter by location type — local, sober living, out-of-state. Drill into any client to see their last check-in, last medication taken, and outstanding tasks. Your team starts the day knowing where to focus.

  • Real-time check-in feed across every active discharge plan
  • Automatic risk scoring (24h / 48h / 72h silence)
  • One-click outreach via phone, SMS, or alumni coordinator hand-off
  • Cohort filters for local vs. sober living vs. out-of-state clients
Active discharge plans
5 of 24 shown · sorted by risk
Patient
Stage
Progress
Status
SM
Sarah M.
Local
Day 12
84%
On track
JR
James R.
Sober living
Day 8
67%
On track
AP
Anna P.
Local
Day 30
22%
At risk
DK
David K.
Local
Day 5
91%
On track
ML
Maria L.
Out-of-state
Day 21
48%
Idle 24h
9:41

Welcome back,

Sarah M.

Day 12 · Aftercare in progress

Today's check-ins2 of 3
  • Take morning medications
  • Attend 6pm IOP session
  • Call sponsor before bed
Medications
Naltrexone
50mg · once daily
Refill
Sertraline
100mg · morning
Refill
Documents
Return-to-work letterPDF
Benefits applicationPDF
Contact alumni staff
Built for client clarity

A aftercare plan clients actually open.

No app store. No password resets. Clients open a secure link, verify with date of birth, and see exactly what's next: today's check-ins, their meds, their nearest meeting, and a one-tap line to alumni staff.

  • Web-based — works on any phone, any carrier
  • DOB-verified secure access; no passwords to forget
  • Daily streaks and gentle nudges that build accountability
  • Always-visible 'Contact alumni staff' lifeline button

How it works

From discharge to day 90 — in one continuous thread.

No new EHR. No staff retraining. Live in your program in under two weeks.

  1. 1≈ 8 min

    Build the plan

    Case manager assembles structured aftercare in minutes, not hours.

  2. 20 friction

    Hand off the aftercare plan

    Client receives a secure link — opens it on their phone before they leave.

  3. 3Live

    Track in real time

    Your dashboard updates as the client checks in, completes tasks, takes meds.

  4. 4< 24 hr

    Intervene early

    Automatic flags for missed check-ins. Reach out before a slip becomes a relapse.

Measurable outcomes

Stop measuring success in discharges. Start measuring it in follow-through.

The metrics your board, payers, and accreditors actually care about — captured automatically.

3.4×
More aftercare appointments completed
62%
Increase in 90-day alumni engagement
<24h
Average time to flag at-risk clients
94%
Client aftercare plan open rate in week one

Aggregate ranges from early partner programs (n = 6 facilities, 412 clients, Q1–Q3 2025). Your results depend on staffing, client population, and program model.

From the field

What clinical leaders are telling us.

We didn't build this in a lab. Every workflow comes from sessions with case managers, alumni coordinators, and clinical directors who refuse to settle for "they didn't follow through."

"Within the first month our team caught two clients before they relapsed. That alone paid for the platform — and it's the smallest thing it does."
Director of Aftercare
Residential program, FL
"Our alumni coordinator used to chase 80 people. Now she opens AftercareTracker, sees who needs her, and starts her morning with intent."
Alumni Program Lead
Outpatient network, CA
"For the first time we can show our board real follow-through data. Not 'they were discharged.' Actually completed. Actually engaged."
VP of Clinical Operations
Multi-site provider
"Clients open it. That's the whole game. And they keep opening it because it's not asking anything insane of them."
Lead Case Manager
IOP program

Security & compliance

Built for the data your patients trust you with.

We hold ourselves to behavioral health standards — because nothing else is acceptable.

HIPAA-aligned

End-to-end encryption in transit and at rest. BAAs available on request.

Least-privilege access

Role-based permissions for case managers, alumni coordinators, and admins.

DOB-verified aftercare plan

Clients verify with date of birth — no passwords to leak, lose, or reset.

Auditable by design

Every plan, edit, and access event is logged. Export anytime.

SOC 2 in progress

Type I underway with annual Type II cadence to follow.

Patient access logging

Failed and successful patient logins recorded for compliance review.

Investment

Priced to be the easiest yes your CFO sees this quarter.

Stops one relapse-readmission and it's already paid for itself. Most programs see ROI in week three.

Pilot
Custom
Single program · 90-day pilot
  • Up to 50 active plans
  • Implementation in <2 weeks
  • Weekly success calls
  • BAA included
Most popular
Program
Talk to us
Most behavioral health programs
  • Unlimited active plans
  • Alumni engagement workflows
  • Outcomes reporting
  • Priority support & onboarding
Network
Custom
Multi-site & enterprise
  • SSO / SAML
  • Dedicated success manager
  • Cross-site cohort analytics
  • Custom integrations

FAQ

Answers, before you have to ask.

Still have questions? Email our team and a real human responds within one business day.

No. The client aftercare plan is a secure web link that works on any phone, on any carrier. They open it once and bookmark it — no app store, no passwords, no friction.

End-to-end encryption in transit and at rest, DOB-verified patient access, role-based staff permissions, and full audit logging. We're HIPAA-aligned with BAAs available, and SOC 2 Type I is in progress.

Not at all. AftercareTracker sits next to your EHR — it's purpose-built for the post-discharge window where most EHRs go quiet. Your case managers can be productive on day one.

Most programs are live in under two weeks. We handle the heavy lifting — your team's only job is to bring the discharge workflows you already have.

Yes — that's one of the workflows we built it for. Filter by location type, surface relevant local resources by ZIP, and keep a single thread no matter where the client lands.

Aftercare appointment completion, medication adherence signals, alumni engagement at 30/60/90 days, time-to-intervention on at-risk flags, and cohort comparisons. Export anytime as CSV or via API.

Stop losing visibility after discharge.

You did the hard part — getting them through treatment. Let's make sure it sticks. See AftercareTracker live in 20 minutes.

HIPAA-aligned · BAA available · Live in under 2 weeks